Roku strives to provide an enjoyable streaming entertainment experience for our users, including users with disabilities. Roku products include features that enhance the accessibility of streaming entertainment available on the Roku platform.
Audio Guide provides an accessible entertainment experience for people with visual impairments or blindness. Audio Guide is a text-to-speech screen reader that assists customers with navigation of the Roku user interface and onscreen menus. When activated, Audio Guide will read out text, menus and other onscreen items.
Audio Guide can be turned on or off by pressing the Options button on the Roku remote four times quickly. The Options button is located just below the directional pad and at the right-hand side of the Roku remote.
Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. Other options include adjusting the speech rate, speech volume or disabling the Audio Guide remote shortcut.
Audio Guide is available on all Roku TV™ models in the US as well as select Roku streaming players including Roku Ultra, Roku Premiere+, Roku Premiere, Roku Express+, Roku Express, and Roku® Streaming Stick®. To enable Audio Guide, your Roku device must be updated to Roku OS 7.5 or later.
Audio Guide is available in US English only. If a language other than English is selected, Audio Guide will be turned off. Audio Guide will be disabled when using the Private Listening feature that is available in the Roku mobile app for iOS® or Android™ for select Roku devices.
For more information, see the Audio Guide documentation.
Closed captioning helps people who are d/Deaf or hard-of-hearing by displaying text on the television screen to provide transcription of the audio within a movie or TV show. Please note that the movie or TV show must support closed captioning in order for the text to display on the screen.
Closed captions can be turned on or off within the Accessibility category of the Settings menu.
For more information, see the closed captioning documentation.
Roku takes reasonable steps to make our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us using the contact information provided below and provide a description of the specific feature of the website you feel is not fully accessible or a suggestion for improvement. We appreciate your feedback and will consider it as we evaluate ways to accommodate our customers and our overall accessibility policies.
With the free Roku mobile app for iOS® or Android™, you can use your voice to search for content. Tap the Voice button, speak out loud what you’re looking for, and receive comprehensive results across top channels. You can search for entertainment by title, actor or director.
Voice search is also available on select Roku player remote controls including Roku Ultra, Roku 4 and Roku 3.
For more information, see the voice search documentation and the Roku mobile app documentation.
For information on setting up your Roku streaming player, see the setup documentation.
For questions about the accessibility of Roku TVs, Roku streaming players, the Roku mobile app, the Roku website, or any other Roku products, please contact accessibility@roku.com.
For legal correspondence, please contact:
Stephen Kay
Senior Vice President & General Counsel, Roku, Inc.
1155 Coleman Avenue, San Jose, CA 95110
generalcounsel@roku.com
Fax – 408.364.1260
Phone – 408.556.9391